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- Lucid Auction Lister 1 1 0 – Ebay Auction Manager Salary
- Lucid Auction Lister 1 1 0 – Ebay Auction Manager Duties And Responsibilities
When adding or updating listings on eBay you may occasionally encounter listing errors or warnings back from eBay:
category doesn't accept variations
For the Boolean fields listed below, 1 = 'on' or 'yes', and 0 = 'off' or 'no' Fields 69-77 are applicable to Sothebys.com listings only Fields 78-79, 90-93 are applicable to eBay Motors US listings only.
The table below lists the most common errors/warning messages from eBay, and what you can do to resolve them, to ensure any affected product(s) are listed successfully on eBay.
ERROR MESSAGE | SUGGESTED SOLUTION | ||||||||
The reason for getting this validation error is because the eBay category that the products it is mapped to does not allow products with variations to be listed within it. To resolve this, you will need to remap the product to a category that does support variations.
Check back once that has been completed to ensure the product is listed / updated. For a list of eBay categories that allow variations, see this eBay article, Which categories can have listings with variations? | |||||||||
Essentially the image or images supplied do not meet eBay's requirements, which are We've got a few simple rules and recommendations for using pictures on eBay: (full article)
Other best practice tips:
Visit the Seller Centre to learn more about using great pictures and photo quality recommendations. For more information on other requirements for sellers and tips on how to meet – and exceed – buyers' expectations, read Selling practices. | |||||||||
There are 2 possible reasons for getting this error on a product:
So, it would have originally listed fine but now is not getting updated due to failing the validation rules. | |||||||||
If you have products that have this error then it is likely that your product has been set up in your eCommerce store as a product with variations/options (eBay call this Multi-SKU) so eBay is expecting a variation but you don't have them. Check in your eCommerce store for the products to see if there are variations and remove them if they are not required. For example, often in Shopify the variation is called 'Title'. To resolve this, in your Shopify Store, Go into the product section of one of the products and under 'variants' remove any variations if these products don't come with variations. You should also double-check in the product page in our system, under Variations. If there is only one variation, then Variation Name should be empty, ie no options are defined. If you do have options, then at least 2 distinct values should be provided. Once you have made changes in your eCommerce store go to the dashboard in our system and trigger a refresh by clicking 'Sync Now' from the dashboard so that the updates are sent up to eBay. | |||||||||
This error means that a product was previously listed with variations, thus is in a Variation-enabled Category on eBay and has been moved to a category that doesn't support variations. For any products with this error we need to delete/purge the item from eBay, delete the category mapping for them to re-list. You will need to submit a support request to have this done. | |||||||||
If your products show an eBay validation error like this: 'ebay validation error: UPC should only contain digits' and it is followed by scientific notation. It means that an update has gone wrong somewhere, most likely while updating Product Identifiers in your store via copy/paste from Microsoft Excel which changed number field for this Product identifier e.g. UPC to this '9.111E+12'. This eBay validation error can also occur if your UPC contains non numeric characters, e.g. 14500-459-1111, these should be removed. You can also get this error with UPC's containing letters, eg when the SKU or the MPN has been placed in the UPC field, again either remove UPC or update it with the correct one. More information about UPC can be found here: https://en.wikipedia.org/wiki/Universal_Product_Code Please check this data on your store and correct it, once done, go to the dashboard and click 'Sync now' to refresh the data. For more information about Excel issue see this article. http://superuser.com/questions/413226/why-does-excel-treat-long-numeric-strings-as-scientific-notation-even-after-chan You can validate your UPC here https://www.upcdatabase.com Listings having an eBay validation error will not be updated or listed on eBay until the error is resolved. | |||||||||
This error means that the PayPal address provided cannot be found / verified by eBay / PayPal. At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment business policy is:
Please ensure that the correct address has been entered into Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field. It could be as simple as a child account has been linked, which isn’t allowed to write transactions against the parent. Firetask 3 5 4. In short, if the email address is typographically the same between our system and the payment business policy; then the retailer will need to confirm with PayPal as to why it may not be coming up No listings can be made on eBay until this is resolved. | |||||||||
This error means that the PayPal address provided cannot be verified as being in good standing by eBay / PayPal. At the time of creating a listing, eBay confirms that the Paypal account supplied in the payment business policy is:
Please ensure that the correct address has been entered into Settings>eBay Australia>General and under the heading Your Details in the PayPal User ID field. It could be as simple as a child account has been linked, which isn’t allowed to write transactions against the parent. It may be the PayPal account is not a business account. In short the retailer will need to confirm with PayPal as to why it is not in good standing. No listings can be made on eBay until this is resolved. | |||||||||
The error occurs because eBay restricts the use of certain words/values, as the name for a variant attribute under a particular category. For example, on eBay AU under the category 'Baby » Nursery Bedding » Sleeping Bags & Sleepsacks', you are not allowed to use a value of 'Size' as a variant attribute name. This is because eBay has reserved 'Size' as an Item Specific for that category. The fastest way to resolve the issue is to rename attribute for the variant (e.g. use 'Product Size' instead of 'Size'). | |||||||||
This error occurs when some of the variations you are trying to list in a multi-variation listing, have the same variation value. (e.g. you have more than 1 variant with size = 9) Check that the variation values are all unique for your product variants. | |||||||||
Your listing may contain titles and/or a description which contain illegal words, or your eBay account may not be up to standard to continue listing. Check your title/description for prohibited words. See eBay’s offensive policy. Some eBay sites will also block titles/descriptions containing Brand/Copyright names or conflicting information. Eg. mentioning Apple in a description of a Android product (This policy can vary between eBay sites). Try deleting your description and adding limited information to test this issue. You should also contact eBay directly to ensure your account is not limited or restricted in any manner. | |||||||||
The cause for this error could be one of the following:
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or | For some products, eBay requires that a UPC number be provided when listing a product. A UPC (Universal Product Code) is a barcode symbology that is widely used in the United States, Canada, United Kingdom, Australia, New Zealand, in Europe and other countries for tracking trade items in stores. It consists of 12 numeric digits, that are uniquely assigned to each trade item. To add UPC's to your listings, please add it to your eCommerce platform. Our system will sync and import the details and add it to your eBay listings. If you do not have UPC values for your product(s) please leave the UPC filed empty in your eCommerce platform. | ||||||||
An eBay listing for this product previously existed but has since been ended on eBay for some reason. To resolve, you need to first end the listing in our system, then upload to eBay as a new listing. | |||||||||
Please see the following eBay page for further information on selling limits and how to request an increase from eBay: http://pages.ebay.com.au/help/sell/sellinglimits.html | |||||||||
This error can occur when 1 or more of the default eBay Business Policies are missing. Our system expects/creates the following eBay Business Policies, named exactly as per below:
e.g. Note: the eBay Business Policies must be named exactly as above, as it is case sensitive. To check this, log into your eBay account and go to:
If any are missing, please create and name them as per the above. | |||||||||
Please check the following:
| |||||||||
This eBay error can occur when your eBay account is missing an automatic payment method for eBay fees. It can also be returned by eBay, if you have an expired credit card designated as your automatic payment method on eBay. To add/modify an automatic payment method on your eBay seller account:
Further information on eBay automatic payment methods can be found here. | |||||||||
This eBay error can occur when you have mapped your product to an eBay category that has mandatory Item Specifics. For example, if you had mapped a product to the eBay AU category 'Cars, Bikes, Boats > Motorcycles > Trail Bikes', then eBay requires that you have set the Item Specific named 'For sale by'. e.g. Note: the red asterix (*) next to the item specific 'For sale by' which indicates it's a required field. Typically it may be that you product has been incorrectly mapped to the wrong eBay category. The fastest way to resolve the issue is to re-map your product to the correct, or a more relevant eBay category. | |||||||||
On eBay, certain categories only allow sellers to list items in single quantities. For example the eBay category 'Cars, Bikes, Boats > Motorcycles > Trail Bikes' has this restriction. To resolve the issue, either limit the eBay quantity of the item to '1', or alternatively you can try mapping the product to a more relevant eBay category. | |||||||||
This eBay warning means that your eBay account is not currently enabled for strike-through pricing on your listings. By default this feature isn't enabled on a seller account. eBay only enables this feature for sellers it has vetted/qualified. This warning doesn't prevent your products from listing on eBay, but products with a sale or strike-through price, will not be display as 'on sale' by eBay on your listings. e.g. the following pricing fields 'You save' and 'Now' will not be displayed on your eBay listings, even if the item is on sale. You must get approved by eBay to participate in eBay’s Strike-Through Pricing Program. Strike Through Pricing (STP) is usually reserved for managed accounts only so to request that it be enabled, please contact your eBay account manager. | |||||||||
Marketplace Product Variant SKUs are not unique | There are 2 possible reasons for getting this error on a product:
So, it would have originally listed fine but now is not getting updated due to failing the validation rules. | ||||||||
validation error = VariationSpecificsSet container (Item.Variations.VariationSpecificsSet) is required to list a Multi-SKU item. | This error is similar to two validation errors mentioned above. It happens when products in your Ecommerce store were single variant but them become mulit-variant or vice versa. There are 2 possible reasons for getting this error on a product:
So, it would have originally listed fine but now is not getting updated due to failing the validation rules. AND If you have products that have this error then it is likely that your product has been set up in your eCommerce store as a product with variations/options (eBay call this Multi-SKU) so eBay is expecting a variation but you don't have them. Check in your eCommerce store for the products to see if there are variations and remove them if they are not required. For example, often in Shopify the variation is called 'Title'. To resolve this, in your Shopify Store, Go into the product section of one of the products and under 'variants' remove any variations if these products don't come with variations. You should also double-check in the product page in our system, under Variations. If there is only one variation, then Variation Name should be empty, ie no options are defined. If you do have options, then at least 2 distinct values should be provided. Once you have made changes in your eCommerce store go to the dashboard in our system and trigger a refresh by clicking 'Sync Now' from the dashboard so that the updates are sent up to eBay. | ||||||||
Input data for tag <Item.PictureDetails.PictureURL[1]> is invalid or missing. Please check API documentation. | This is usually caused by a space in the image URL, which causes eBay to reject it, ie https://allthatdigi.com.au/wp-content/uploads/2018/09/testimage- -Moon.jpg Resolution: remove the space in the image name and run a full sycn to update the product and marketplace. The underscore character is also not a valid character piicture name should only contain the ASCII letters 'a' through 'z' (in a case-insensitive manner), the digits '0' through '9', and the hyphen ('-')” | ||||||||
At least one valid postage service must be specified. | This is usually caused by a missing business policy within eBay. Navigate to Omnivore ->settings-> eBay Australia->Shipping Check for errors like this and ensure you have a matching eBay Business Policy for the shipping method in Omnivore as per http://www.bizpolicy.ebay.com.au/businesspolicy/manage | ||||||||
eBay security policy only allows HTTPS resources in listings | This is commonly caused by providing an http URL for your logo To resolve change the URL to https: as per Can I Change The Logo In My Product Listing Page? |
A full list of eBay errors can also be found here:
Lucid Auction Lister 1 1 0 – Ebay Auction Manager Salary
When the users call, eBay answers! As eBay grew, the need for additional services and software also grew. eBay answered the need with Turbo Lister software and its Selling Manager products. Read on to see how these services tailored for the eBay user may benefit you.
eBay’s free Turbo Lister
Turbo Lister is free software that enables you to upload many auctions simultaneously. After you prepare your auctions offline, the software uploads your auctions to eBay with just the click of a button. You can edit, preview, and (when you’re ready) launch all your listings at once, or schedule them to launch at different times. Your items can include eBay’s templates, and the items will remain archived on your computer for later use. The software is convenient and simple to use, even if you have only a few items at one time — although Turbo Lister will let you launch thousands of listings at a time!
You can store your listings and design your own templates. Listing new items is as easy as making a copy of an older one and filling in new text and photos.
Selling Manager, Selling Manager Pro, and Seller Hub
Selling Manager Pro is a convenient way to quickly relist singly (or in bulk), track the progress of your sales, leave feedback, and keep track of what has and hasn’t sold.
You also get a nice selection of reports to help you keep track of how your listings are performing. This way you can tell whether your sales are on target or not. Selling Manager (or Selling Manager Pro) replaces the All Selling page of My eBay. This thorough data is updated automatically from eBay’s servers and PayPal, so you have up-to-the-minute info.
Selling Manager is free to all sellers, but you must request the feature. The Pro version, which adds inventory management and reporting features, is tailored to high-volume sellers and costs $15.99 a month but is free for Premium and Anchor eBay Store subscribers. Information on both versions is available at
Lucid Auction Lister 1 1 0 – Ebay Auction Manager Duties And Responsibilities
Seller Hub is a new offering from eBay and is currently in Beta mode, rolling out site-wide soon. It automates many of the tasks that large-volume sellers need. It also opens a window to new stats and trends for sales.
eBay PowerSellers
eBay offers an elite club for PowerSellers, sellers who sell larger quantities of merchandise (as rated by PowerSeller level) on the site. Anyone can become a PowerSeller; you can be qualified not only by the dollar amount of your sales but also by the number of sales you’ve made. You must first fulfill the following requirements:
- Be an active eBay member for at least 90 days.
- Sell a minimum of $3,000 and 100 items with United States buyers in the past 12 months.
- Maintain at least a 98 feedback percentage over the prior twelve months.
- Keep your eBay account current.
- Comply with all eBay policies.
No more than 0.30 percent of transactions with United States buyers that result in eBay Money Back Guarantee and PayPal Purchase Protection cases closed without seller resolution.
PowerSeller levels include Bronze, Silver, Gold, Platinum, and Titanium, depending on the number of items you’ve sold or the dollar amount of your sales. You don’t need to apply to be a PowerSeller; just check your Seller Dashboard from your My eBay page and eBay will have your status on the page.
Top Rated Sellers
A rating of Top Rated Seller is hard to attain, but it gives you distinct advantages over the competition.
The advantages are clear; you receive
- A 20-percent discount on Final Value Fees (on item sale price only)
- Unpaid item protection, which offers credit for certain listing upgrade fees on eligible listing formats
- A snappy-looking seal on your listing pages and in search results
- Improved search standing for fixed-price listings in Best Match search results
So how do you get Top Rated Seller status? You must meet the requirements. You may want to check your status in your Seller Standards Dashboard.
To become a Top Rated Seller, you must fulfill requirements in several areas: Sales, Shipping, Package Tracking, Returns, and transaction-related Defects.
- A minimum of 100 transactions with buyers within the United States within the preceding twelve months.
- Your sales in the preceding twelve months must reflect a minimum of $1,000.00.
- Offer your buyers same-day or one-day handling time.
- Accept returns for a minimum of 30 days after the item is delivered to the customer.
- Upload valid tracking numbers through PayPal — or directly on eBay — for 90 percent of your transactions with U.S. buyers, within your promised handling time, in the last three months.
- If you offer 1 Day Handling time, you must upload the tracking number by 11:59 p.m. on the day after you receive the buyer’s payment. (Weekends and holidays are considered days off and are not counted.)
- You must have a maximum of a 0.5 percent defect rate; where defects mean Money Back Guarantee and PayPal Protection cases closed without seller resolution and seller-initiated transaction cancellations.